Frequently Asked Questions
Everything you need to know about your Feals experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, Feals is committed to ethical fashion. We use organic cotton and recycled fabrics wherever possible to minimize our environmental footprint.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window after purchase where we can attempt to modify or cancel your request. Please contact support immediately.
Do you ship internationally?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.